General Questions
What exactly is Frozili?
Frozili is a brand dedicated to crafting refreshing, ice-cool candies. It all started with a group of people who loved the cooling sensation of mint and energy products—but not the strong peppermint taste or the jittery side effects. We realized that what we truly craved was the cool feeling, not the stimulants. So we set out to create candy that delivers that icy refreshment and great flavor, without the crash or discomfort. Just clean, delicious uplift.
Why should I eat Frozili?
Because it makes you feel instantly refreshed, without the downsides. Frozili gives you that crisp, icy sensation you love, but skips the overpowering peppermint and jittery stimulants found in energy products. It’s the perfect way to stay cool, clear-headed, and pleasantly uplifted—anytime, anywhere.
How can I stock Frozili in my store?
So glad you asked. Take a look at our retail partner page, and feel free to drop us a line at info@vitablabla.com with any questions. We can’t wait to chat.
How can I contact Frozili for support?
Hi, hello! We’d love to hear from you. Email us at support@vitablabla.com, and our team will help you out.
What happens if I don’t like Frozili?
We totally get it—taste is personal! If Frozili doesn’t quite hit the spot, no worries. You're covered by our 30-Day Satisfaction Guarantee. Just email us at suport@frozili.com within 30 days of your purchase, and we’ll help make it right—whether that’s a refund or a replacement.
To learn more, check out our Satisfaction Guarantee page. No regrets, just chill.
Can I customize Frozili gift boxes for my company or event?
Yes! Whether it’s for company pantry perks, conference gift bags, client appreciation, or seasonal holiday boxes — we’ve got you covered.
Visit our Corporate Order page to explore options and request a quote. We’d love to create something memorable for your team or guests.
Shipping + Delivery
When should I expect my Frozili?
Once the presale period ends, your Frozili will ship out within 5 business days. You’ll receive a confirmation email with tracking info as soon as your order is on the way. Thanks for your patience—we can’t wait for you to try the chill!
How do you ship Frozili & what’s the shipping cost?
Frozili ships free on all U.S. orders over $35, and we also offer free shipping if you buy a 4-tin bundle or more. For smaller orders, a standard flat-rate shipping fee applies at checkout.
For our friends in Alaska and Hawaii: Frozili ships via usps with an additional fee.
I received a notice my package has arrived and it’s not here yet—what should I do?
Sometimes USPS marks packages as delivered while they’re still out for final delivery. Don’t worry—it usually shows up within 48 hours (excluding Sundays and holidays). If it’s been over 48 hours and your Frozili still hasn’t made it to your doorstep, just email us at support@vitablabla.com and we’ll help you track it down or make it right.
Product
What is Frozili icy coffee candy?
Frozili is an icy cool coffee candy made with freeze-dried Arabica coffee, herbal extracts, and a smarter sugar blend.
It melts in your mouth with a bold coffee kick and refreshing chill — like sipping on iced coffee in candy form. Our unique formula includes natural menthol and special cooling agent for an extra crisp, clean finish.
What happens if I don’t like Frozili?
We get it—not every flavor is love at first taste. That’s why we offer a 30-Day Satisfaction Guarantee for first-time customers.
If you’re not feeling the chill, just reach out to us at support@vitablabla.com within 30 days of your purchase, and we’ll help make it right—whether that’s a refund or a replacement.
To learn more, check out our Satisfaction Guarantee page.
No stress, no regrets—just icy candy joy.
When is the best time to enjoy Frozili?
Anytime you need a chill pick-me-up!
We’ve heard Frozili fans reach for it first thing in the morning, during deep work sessions, on long drives, late-night deadlines, and even out on the trail. Whether you’re reading, hiking, or just trying to stay focused—Frozili brings the cool.
No rules. Just refreshment.
How do I store my Frozili?
Great question! Frozili is shelf-stable and doesn’t need refrigeration, but it does have one weakness: heat.
Our hard candy may start to soften or melt if exposed to temperatures over 158°F (70°C)—like in a hot car or sunny windowsill.
To keep your Frozili tasting its best, store it in a cool, dry place away from direct sunlight. Our hard candy may start to soften or melt if exposed to temperatures over 158°F (70°C)—like in a hot car or sunny windowsill.
Is the packaging recyclable?
Yes! Frozili comes in a recyclable tinplate can, which can be reused or placed in metal recycling.
We encourage you to repurpose the tin for storage, gifts, or anything you like — it’s too cute to toss!
Subscription
When should l expect my Frozili?
Generally you will receive your Frozili within 3-5 business days of the date charged. You'll receive an email with tracking once your order has shipped.
We’re currently in our New Launch Special Offer period—shipping begins mid-August as soon as possible. If you subscribe, your future charges will recur monthly on the same date as your original purchase.
How will I receive my exclusive perks?
You’ll get early updates, surprise gifts, and members-only offers via email. Stick with us to unlock even better rewards as your VitaClub level grows!
How do I earn points with a subscription?
Easy! You’ll automatically earn points each time you’re charged. Redeem your rewards anytime—we’ll ship them with your next subscription box.
Should I subscribe if I’ve never tried Frozili?
Definitely worth a try. You’ll get 5% off your first order and 10% off every refill—plus a satisfaction guarantee if it’s not your thing. But honestly? Most people fall in love on the first tin of our icy-cool coffee magic.
What are the payment options?
We accept all major credit cards for subscriptions, and you can also check out with Apple Pay, Google Pay, or Shop Pay. Each order is billed right before it ships—just chill, and we’ll handle the rest.
Payment
Is my payment information safe?
Absolutely. We care about your privacy as much as you do—and we’ll never store or sell your payment or personal information.
Everything stays secure, just between you and Frozili.
Can I gift Frozili?
YES! Send a tin (or a few!) directly to someone special, or surprise them with one of our digital gift cards.
Because the only thing cooler than enjoying Frozili… is sharing it.
How do digital gift cards work?
We currently offer digital gift cards, redeemable only at frozili.com and vitablabla.com.
Gift cards are sent to the recipient’s email and can be purchased with or without other products in your order. Gift cards are non-refundable.
Ingredients
Can I consume Frozili while pregnant or breastfeeding?
We always recommend checking with your primary healthcare provider before adding anything new to your diet—especially during pregnancy or breastfeeding. Everyone’s body is different, and your doctor knows you best!
Does Frozili contain caffeine?
Yes, but only from natural sources (real coffee powder).
We never add synthetic caffeine—any caffeine in Frozili comes naturally from the Arabica coffee powder we added in certain flavors.
Why does our hard candy taste so fantastic?
Because we’ve poured nearly a year into perfecting it. We spent 3 months in the lab crafting the ideal formula, followed by 6 months sourcing the best ingredients and manufacturing partners.
Each Frozili candy is made with real, premium Arabica coffee powder, a carefully selected smarter sugar blend, and herbal extracts inspired by Eastern traditions—all combined to deliver a bold and unforgettable flavor experience.
What is Frozili sweetened with?
Frozili is sweetened with white sugar, malt syrup, and L-arabinose.
We also use anhydrous cream (pure milk fat) to create a rich, milky flavor. No artificial sweeteners or high-intensity substitutes.
Where can I find nutrition and ingredient information?
You’ll find full nutrition facts and ingredient lists on each product page. We keep it fully transparent.